Returns Policy
We only accept returns if the product is damaged or incorrect due to our error. Custom-made products cannot be returned for a change of mind.
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Refund Processing: If your return is due to our error, expect to receive your refund within four weeks from when you send it back. This includes:
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5 to 10 business days for us to receive your return.
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3 to 5 business days for us to process it.
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5 to 10 business days for your bank to process our refund request.
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How to Return: If you receive a defective or incorrect item, contact us with your order number and details about the product. We'll provide instructions for returning your item.
Shipping
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Production Time: Please allow 3-5 days for your item to ship.
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Shipping Area: We ship within the USA only.
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Shipping Estimates: At checkout, we provide estimated shipping and delivery dates based on item availability and your chosen shipping options. Shipping quotes may include estimated delivery dates.
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Weight-Based Shipping: Many items have weight-based shipping rates. The weight is listed on each product's detail page. For shipping, weights are rounded up to the next whole pound to comply with our shipping providers' policies.